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What to do in a life threatening emergency?

An emergency is considered to be any serious and sudden medical, emotional, or behavioral health situation that, if not given immediate professional attention, could lead to a child being severely harmed or possibly harming someone else.
For a life-threatening emergency, always dial 911.

What to do in an urgent situation?

If your situation is not immediately life-threatening, contact PerformCare at 877-652-7624 and follow the menu prompts provided for an urgent situation. You will be asked a series of questions to determine how PerformCare can help. This help may include referral to Mobile Response Stabilization Services, Care Management services or referral to an outpatient provider.
If PerformCare finds that the child should be evaluated for hospitalization, you will be referred to a local screening center.

Additional resources to help youth & families remain safe:

  • National Suicide Prevention Lifeline: 1-800-273-8255

    The Lifeline provides 24/7 free and confidential support for people during emergencies. The Lifeline also helps specific groups, such as youth, loss survivors, veterans, LGBTQ+, and more, cope with suicidal thoughts.

  • NJ Hopeline: 1-855-654-6735

    NJ Hopeline has specialists available 24/7 who offer counseling and support over the phone.

  • 2nd Floor Youth Helpline: 1-888-222-2228 (call or text)

    2NDFLOOR is a confidential helpline for New Jersey’s youth that helps find solutions to problems they face at home, at school, or at play.

  • Crisis Text Line

    Text HOME to 741741 for free 24/7 crisis support with a trained crisis counselor.

  • 2-1-1

    2-11 is a free and confidential service that helps people find the resources and services that they need in their communities.